Online Counselling or Online Psychotherapy uses common technology such as a computer or phone to facilitate therapy sessions.
It is suitable for those who wish to enjoy therapy from the comfort of their own homes, for those not able to attend sessions in-person due to health concerns or those who live in rural communities.
How It Works
Online Video Using the Jane App
The online appointments feature was built exclusively within Jane (our online booking platform) and it is all provided within our secure infrastructure that meets our privacy standards. We are not white labeling a 3rd-party solution behind the scenes. We are using a standard that provides peer-to-peer audiovisual communication. This means that all the traffic flows directly between each user’s web browser and completely bypasses our servers. The traffic is also encrypted in transit and none of the data is stored anywhere at any time. This approach ensures our online appointments are PIPEDA and HIPAA and address the major privacy concerns clinics and patients have around Telehealth.